Shipping policy

Dolimoda offers free shipping on all orders within the United States.

Shipping Information

  • Shipping destination: United States only.

  • Order cut-off time: 6:00 PM (UTC−05:00).

  • Order processing time: 1–3 business days, Monday through Saturday.

  • Standard shipping time: 5–7 business days after dispatch, Monday through Friday.

  • Estimated total delivery time: 6–10 business days, including processing and shipping.

  • Shipping cost: Free on all U.S. orders.

Processing and shipping schedules exclude public holidays. Orders placed after the cut-off time begin processing on the next processing day. Delivery times are estimates and are not guaranteed.

Order Tracking

Once your order ships, we will send a shipping confirmation email containing your tracking information. Tracking updates may take some time to appear after the carrier receives your package.

Shipping Delays

Delivery may occasionally take longer due to public holidays, peak shipping periods, severe weather, or carrier service interruptions.

If your order has not arrived within the estimated delivery window, please allow up to 3 additional business days. If it still has not arrived, contact us with your order number so we can investigate with the carrier and help resolve the issue. You may also contact us sooner if tracking shows a delivery problem.

Order Cancellations

To request a cancellation, email contact@dolimoda.com as soon as possible and include your order number.

Orders can generally be cancelled before processing begins. Once processing has started, we may be unable to cancel your order. If your order has already shipped, please refer to our Refund Policy for return instructions after delivery.

Damaged or Incorrect Items

If your order arrives damaged or contains an incorrect item, please contact us promptly with your order number and a description of the issue. Where possible, include clear photographs of the item and packaging to help us assess and resolve the problem.

Contact Us

For shipping questions or assistance with your delivery, contact the Dolimoda customer service team.

Email: contact@dolimoda.com
Phone: +1 (406) 505-8534
Customer service hours: Monday through Friday, 9:00 AM–5:00 PM, Mountain Time (MT).

Operated by: dolimoda LLC
Company registration number: C1689141
Company address: 1001 S MAIN ST #1216O, KALISPELL, MT 59901-1498, United States.